Policy

Cancellation & refunds

Simple, fair rules for credit purchases on Ishukart.

Last updated: June 2026

What you're buying

  • Ishukart sells one-time credit packs (Starter ₹199 · 50 credits, Builder ₹499 · 150 credits, Studio ₹999 · 350 credits). There are no subscriptions and no automatic renewals.
  • Paid credits never expire. Free monthly credits refill on the 1st of each month and do not roll over.

Automatic credit refunds

  • If an AI build fails or is interrupted, the credits used for that message are returned to your balance automatically.
  • You can see every deduction and refund on the Billing page.

Money refunds

  • Unused paid credits can be refunded to your original payment method within 7 days of purchase — contact support with your payment ID.
  • Credits already used for successful builds are not refundable.
  • Duplicate or failed-but-charged payments are always refunded in full.

Timelines

  • Approved refunds are initiated within 2 business days and usually reach your account in 5–7 business days, depending on your bank.

Need a refund?

Send us your registered email and Razorpay payment ID.

Contact support